Care For You will comply with the conditions of the Privacy Act 1988 (as amended in 2000), to ensure that the privacy rights of our clients and staff are satisfied. The Privacy Act prohibits any person from accessing, using or disclosing any personal information in the possession of Care For You except when performing their duties of providing care in accordance with the relevant legislation.

Personal information will only be collected where it is necessary for the client’s / staff’s primary purpose for being involved with Care For You, and where possible will be collected directly from the client or staff member. Reasonable steps will be taken to ensure that all information held by Care For You is accurate, complete and up-to-date.

Sensitive information (that is health information, religious and political beliefs, sexual preference, professional or trade associations, union, membership or criminal record) will not be collected unless the individual has consented or collection is either necessary for their wellbeing or required by law. The client and staff member will be made aware that information will not be disclosed without their consent, unless required by law.

Client’s using Care For You services are assured their confidential personal information will only be used for the purpose for which they have provided it. It will not be provided to any person or agency without the consent of the client or his/her legally designated representative. Care For You will only use or disclose clients’ personal records when it directly relates to their care or welfare and only then with the consent of the client involved or as required by law.

Information about clients contained in computer files will be stored in an encrypted, password-protected manner ensuring the information is accessible only to approved personnel. Authorised staff of Care For You may have access to client records for the purpose for which the information was provided, or any purpose allowed by the Privacy Act 1988.

No-one else, other than the client him/herself, will be permitted access to records without the consent of the client. Having given consent the client may withdraw it at anytime. A request to access a client’s records must be in writing, indicating why access is being sought. If granted this access includes viewing and taking notes but not copying records and can only occur with an employee of Care For You present.